Refund & Cancellation Policy

Atlas Executive Support

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Effective Date: March 01, 2026

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At Atlas Executive Support, we aim to provide professional sourcing and consulting services with transparency and fairness. The following policy outlines our terms regarding cancellations and refunds.

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All services provided are professional consulting and sourcing services delivered digitally, and do not involve the sale or shipment of physical goods.

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1. Service Cancellations

Clients may request to cancel services at any time by providing written notice via email.

If work has already begun on a project or engagement, cancellation will apply only to future services and will not apply to work that has already been completed or initiated.

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2. Refund Policy

Payments made for services are generally non-refundable once work has started, as consulting and sourcing services involve time, research, and project coordination.

Refunds may be considered only under the following circumstances:

• A duplicate payment was made

• A billing error occurred

Approved refunds will be processed using the original payment method when possible.

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While we strive to deliver high-quality sourcing and consulting services, outcomes may vary depending on market conditions and third-party factors, and therefore are not guaranteed.

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3. Project-Based Services

For project-based engagements, refunds will not be issued for completed phases, milestones, or deliverables that have already been provided.

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4. Processing of Approved Refunds

If a refund is approved, it may take 5–10 business days for the refund to be processed depending on the payment provider or financial institution.

 

5. Contact Us

If you have any questions regarding this Refund & Cancellation Policy or our services, please contact us.

Atlas Executive Support
Email: support@atlasexecutivesupport.com
Website: www.atlasexecutivesupport.com